# Cloud Services for universities | Griddo DXP > AWS-managed infrastructure by Griddo. Enterprise model for large universities and Griddo Cloud PaaS for mid-size institutions. Full deployment & management. **URL:** https://griddo.io/en/cloud-services **Language:** English --- *Griddo Cloud Services* ## Your cloud infrastructure.Managed by Griddo. **AWS Enterprise. Full management. Two models adapted to the size and operations of each university.** --- *The hidden cost of self-managed infrastructure* ## Managing cloud infrastructure at a university is complex. Traffic spikes arrive without warning — admissions, events, communication crises. Security patches do not wait for IT to find time. The team that should be building product ends up managing infrastructure tickets. Griddo Cloud Services starts from a different premise: Griddo infrastructure is managed by Griddo. The university's IT team gets back to working on what matters — not what is urgent. --- *Two models, one level of management* ## Choose the model that fits your university Griddo operates with two cloud infrastructure models. Both include full management by the Griddo team. The difference is who signs the contract with AWS and how pricing is structured. Enterprise Your AWS contract. Our management. The university negotiates and signs directly with AWS, with Griddo's support to obtain the best conditions. Data remains under your institutional sovereignty. Griddo takes over deployment, monitoring, patches, and support. For large universities with IT teams and strict compliance requirements. Griddo Cloud Our cloud. Your platform. No AWS contracts of your own. No infrastructure configuration. The university pays a single PaaS service and operates on the same Griddo platform with the same level of management. For mid-size and small universities that want fast onboarding and predictable costs. --- *Enterprise model* ## A named SLA. The Enterprise model starts from a premise that large universities value: data and infrastructure remain under institutional control. The university signs its own contract with AWS. Griddo negotiates the most competitive market conditions and, from that point, assumes full operational responsibility. The AWS contract belongs to the university. Data resides in the region the institution selects (EU by default for European universities). Internal audits, compliance requirements, and data protection agreements operate under the institution's own standards — not Griddo's. For environments with strict GDPR requirements, public funding, or frequent audits, this is not a detail — it is the difference between being able to sign the contract or not. AWS adjusts its pricing based on consumption volume. An individual university rarely reaches the thresholds that unlock the best discounts. Griddo, as a certified AWS partner with multiple clients on the same infrastructure, negotiates volume conditions and passes them on to the Enterprise client. The result: enterprise-level AWS infrastructure at a cost the university would not achieve independently. Griddo takes on the full cycle: automated CI/CD pipeline, continuous monitoring of uptime, performance and security in real time, security patching as part of the managed service, automatic scaling to handle traffic spikes, and multiple environments — production, staging, and development — all configured and managed by Griddo. 99.99% uptime SLA guaranteed in contract. The Griddo team is the infrastructure owner — that means a single point of contact for any incident, with contractually defined response times and a Customer Success Manager assigned to your account. No intermediaries between the university and the team managing its instance. --- *Griddo Cloud model* ## Griddo Cloud: the full platform, ready from day one Griddo Cloud is Griddo's PaaS model. The university operates on AWS infrastructure managed by Griddo — no proprietary contracts, no DevOps teams, no infrastructure procurement cycles. The same active management as the Enterprise model. One invoice. Up and running in days. Layer Included in Griddo Cloud Infrastructure AWS, managed by Griddo Deployment Automated, versioned, no manual intervention Monitoring Continuous — uptime, performance, security Patches Applied by Griddo as part of the managed service Scaling Automatic based on demand Support Direct channel with the Griddo team Pricing By usage tiers — predictable, no surprises --- *AWS Qualified Software Partner* ## Managed patching Griddo has passed the AWS Foundational Technical Review (FTR), Amazon Web Services' technical validation process for software partners. This certification evaluates the platform architecture on security, reliability, efficiency, and operational excellence. For the university CIO, this means one concrete thing: Griddo's infrastructure has been independently audited and meets AWS enterprise standards. FTR certification passed — architecture validated to enterprise standards by Amazon Web Services. Default for European universities. Any AWS region available. Data stays where your institution requires. Decoupled components that reduce the attack surface and enable independent updates at platform level. On a managed platform, patches are applied centrally without waiting for IT availability — effective patch gap: zero. --- *IE University* ## What happens when the IT team stops managing infrastructure At IE University, the migration to Griddo with MACH architecture on managed infrastructure transformed the engineering team's time allocation: from dedicating 40% of their capacity to platform maintenance, they dropped to 5%. The recovered 35% went toward product, strategic integrations, and projects that generate institutional value. This is not an isolated case. It is the pattern that repeats in universities that stop managing infrastructure and start using it. 40% Time on infrastructure before Griddo 5% Time on infrastructure after Griddo 35% Capacity recovered for product --- ## Frequently asked questions about Cloud Services ### What is the difference between Enterprise and Griddo Cloud in terms of features? Griddo platform features are identical in both models. The difference is who signs the AWS contract and how billing is structured. Enterprise is the natural option for large universities with data sovereignty requirements and strict compliance. Griddo Cloud is more agile to start and fits smaller institutions or those with leaner IT teams better. ### Can we migrate from the Cloud model to Enterprise if we grow or our requirements change? The Griddo team accompanies the AWS contract activation process and the instance migration with no interruption to operations. ### Where is data hosted? Can we choose the AWS region? In the Enterprise model, the AWS region is defined by the university in its contract. We default to EU regions (Frankfurt or Ireland) for European institutions. In Griddo Cloud, data resides in EU by default. In both cases, Griddo has no access to the institution's editorial content outside the signed data processor agreements. ### What uptime SLA do you offer? The 99.99% SLA matches the AWS Service Level Agreement and is contractually guaranteed. The Griddo team monitors infrastructure in real time and acts as the first response level for any incident. ### What happens if there is an incident in AWS? Griddo monitors infrastructure in real time. In case of an AWS incident, the Griddo team acts as the first response level — the university has a single point of contact instead of managing the incident directly with AWS. ### Who is the data controller under GDPR? In the Enterprise model, the university is the data controller. Griddo acts as processor. The contract includes the DPA (Data Processing Agreement) required for GDPR compliance. In Griddo Cloud, the same responsibility model applies — the DPA is part of the service agreement. ### How does billing work in Griddo Cloud? Griddo Cloud bills by usage tiers (publication volume, active sites, editor users). The model is predictable: each tier has a fixed price, and the university knows what it pays before using it. No variable invoices or surprises at the end of the month. --- *Let's talk infrastructure* ## Which model fits your university? Every university has a different starting infrastructure, compliance requirements, and IT team size. Tell us how you work and we will advise which model fits best — no commitment. --- ## Work with Griddo wherever you are. **Let's ground it** We'll advise which Cloud model fits your context best — no commitment. --- *Generated from [Cloud Services for universities | Griddo DXP](https://griddo.io/en/cloud-services)*